Sky and BT are two of the largest brands in the UK market when picking a broadband provider. When choosing amongst them, it’s critical to thoroughly analyse their range of packages, which differ in speeds, features, and costs. To assist you in choosing between Sky vs BT Broadband provider that can be the greatest fit for your needs, we’ll compare Sky vs BT broadband in this article.
The situation becomes somewhat more complicated if you are looking for a TV service to go along with your broadband, but if it’s just a broadband competition, the two are about equal. Which of these best fit you then?
Comparison of Sky and BT broadband packages and other features
| Provider | BT Broadband | Sky Broadband |
| Download Speeds | Up to 900Mbps | Up to 900Mbps |
| Upload Speeds | Up to 110Mbps | Up to 100Mbps |
| Fibre | 74Mbps | 61Mbps |
| Full Fibre | 900Mbps | 900Mbps |
| Network | Openreach | Openreach |
| Our Review | 4 stars | 4 stars |
Broadband Speed: Sky vs BT Broadband
When it comes to broadband speed, BT offers more alternatives. While Sky only provides five broadband speeds, BT offers six, including three superfast fibre speeds of 36, 50, and 74 Mbps. In contrast, Sky provides two extremely high fibre speeds: 36 Mbps and 61 Mbps. Customers without superfast fibre can get sluggish ADSL standard broadband (averaging 10Mbps) from both providers. In addition to 900Mbps of premium Gigafast service, Sky provides ultrafast packages with an average speed of 145Mbps and 500Mbps. BT, in contrast, provides 100Mbps, 500Mbps, and 900Mbps Full Fibre offerings. Both use the Openreach network, which in the coming years hopes to provide gigabit internet service to 85% of the nation.
Packages: Sky vs BT Broadband
Due to the phase-out of copper lines, Internet phone connections are replacing traditional phone lines for full fibre, ultrafast solutions. Both Sky and BT broadband packages include a phone line with pay-as-you-go calls. Just let your new provider know that you are changing, and they will take care of the transition. Sky and BT provide extensive options for broadband and TV packages, but Sky has closed the gap between the two providers by adding Now Entertainment Channels, which include Sky Atlantic. Visit Sky to know more.
Customer Service: Sky vs BT Broadband
In a recent survey recorded by Ofcom, BT ranked highest in terms of customer satisfaction, getting 88% against Sky’s 84%. Both, nevertheless, are higher than the 83% sector average. With just 21 complaints per 100,000 consumers, Sky has the fewest complaints compared to BT’s 42. Both had similar levels of satisfaction with service speed. Additionally, BT has a marginal advantage over Sky in terms of average call wait times- 1 minute and 42 seconds as opposed to 2 minutes and 17 seconds. But this disparity is getting smaller as more and more customer support is being provided online.
Router & Technology: Sky vs BT Broadband
When it comes to hardware, Sky vs BT Broadband both supply routers. BT offers its BT Smart Hub, while Sky offers its Broadband Hub. Sky gains an advantage against BT by offering the same router to all users, whilst BT saves its Smart Hub 2 for BT Complete Wifi subscribers. Both routers have four-gigabit ethernet ports, support up to 64 devices, and use smart signal technology. But the BT Smart Hub only has seven antennas, whereas Sky’s Broadband Hub has eight.
Price: Sky vs BT Broadband
When it comes to broadband, Sky provides a more affordable option than BT. Their Superfast plan is cheaper than that of BT’s lowest package for 24 months. Check Sky packages now!
Furthermore, Sky’s Superfast package offers quicker speeds, which makes it a more appealing choice. Sky offers reduced rates for complete fibre broadband, encompassing its Ultrafast, Ultrafast plans, and Gigafast plans. In addition, Sky offers whole-house Wifi warranties, home phone services, including call rates, and lower setup and activation fees. Broadband and Sky TV bundles are often less expensive than BT’s offers.
Pros of choosing Sky as your broadband services
Sky
- Affordability: many consumers find Sky to be more affordable than BT since it usually provides cheaper broadband bundles. Try it now!
- Flexible contracts: they have flexible lengths and Sky frequently offers shorter contracts, giving customers greater freedom to move providers or change plans sooner.
- Whole home wifi: to ensure a dependable connection in every area, Sky provides solutions and assurance for improved Wifi coverage throughout the house.
- Broadband and TV bundles: Sky offers TV and broadband packages at a price point that is more affordable than BT.
- Faster Average Speeds: Sky offers faster average speeds, especially with their full fibre packages. These are perfect for families with several devices or heavy internet usage.
Conclusion
In conclusion, factors including cost, speed, package options, customer support, and extra features should be considered when choosing between Sky vs BT broadband. However, Sky offers more exclusive access to channels and is pocket-friendly. In the end, the decision is based on personal tastes, wants, and priorities to make sure you receive the greatest deal and service for your particular demands. So choose what suits your budget, channels, and connection. To know more, visit Sky.
For more information on Sky vs BT broadband, do check out Nowandlive!
English 
Deutsch 